SIAM Technical Operations Manager

Sector
IT, SIAM
Location
London
Type
Contract
Job Ref
SIAM Technical Operations Manager

Working for a large global organisation you will perform as Technical Lead, supporting staff working in a variety of ITIL engineering disciplines including system administration, database architecture and administration and system analysis. The Tech Ops Manager be responsible for the day to day management of the technical services provided to the end customer.

Your duties will include:

Day to day technical operations lead for the SIAM model, supporting the SIAM Service Manager. Attends the daily operations call to assess past and current day performance along with the SIAM Service Manager
Leads all the technical tasks around the day to day operational checks, reporting and work allocation
Responsible for completing all technical operational objectives at or better than cost, schedule and quality targets
Leads the technical R&M resources ensuring consistent delivery of services
Coordinates with the SIAM Service Manager to ensure the right resources and plans are in place to meet applicable SLTs

It is expected that you will have:

Experience of working within an ITIL-based ITSM programme and life cycle
Advanced Microsoft Excel skills are required to support staffing activities, including experience with array formula, Excel tables and pivot tables
Enterprise Engineering design and management
Able to use understanding of customer needs and expectations to generate mutually beneficial solutions or alternatives

Contract: 3 months initially

Salary: £425/pd

Sector
IT, SIAM
Location
London
Type
Contract
Job Ref
SIAM Technical Operations Manager

How to Apply

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