Would you like to join one of the UKs leading business communications and IT service providers?
Are you an experienced Business Analyst with ServiceNow experience?
If so this could be the role for you.
Assist the bid manager in pre sales support activities
Assist the project manager in relation to the planning, budget and sign off process
Work alongside the tester to ensure all system requirements are fulfilled or to going live
Liaise with clients to obtain details of their requirements and suggest ideas
Create tailored system requirement specifications for each client
Be able to understand the Group’s strategy and the external marketplace to inform business decisions and create competitive advantage.
Act as the bridge between the client and internal team
Experience / Other Requirements
Must be proficient with ServiceNow
Experience of working within an ITIL environment
Be able to handle multiple tasks and prioritise those most urgent
Demonstrate excellent customer service
Experience of working within an agile environment
Have a proactive and can do attitude
Salary: Dependent on experience