The Stories, Evolution and Future of ITSM – Download our White Paper now!

Our IT Service Management Leadership White Paper is now available to download and is the largest and most informative research piece Cranford have ever done!

I want to take this time to personally thank everybody involved in the paper and a special thank you to our partners and contributors. It wouldn’t have been possible without you all and I am extremely grateful for all your continued help and support.

If you want to find out about individuals from HPE, BBC Worldwide, Rolls-Royce, ITSMF UK, Vodafone, BBC, NTT DATA, Yorkshire Building Society and more on how they have become ITSM guru’s then download our paper now!

Whether you’re new to ITSM or know the industry like the back of your hand, this paper has something for everyone and is the first to offer industry professionals an opportunity to tell their story and share with us their journey in ITSM.

The contributors offer top tips, quick wins for success, leadership essentials and a comprehensive chapter from the experts on where ITSM is going. From the people we have spoken to, we guarantee some, if not most, of this paper will resonate with each and every one of you.

We’ve even included a chapter from industry experts including a piece from Barclay Rae from ITSMF UK, IT4IT from The Open Group and much much more.

Read now and find out what well known industry experts are doing in ITSM.

Please download your copy by clicking the link to our website:

If you would like a copy posting to you, please get in touch with me directly on either of the options below:


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